FAQ
Why is security a concern with Generative AI applications like ChatGPT?
Generative AI applications like ChatGPT utilize Large Language Models (LLMs) that undergo training on enormous datasets and continually evolve based on user-provided data, potentially including confidential information. Due to these concerns, prominent companies such as Samsung, J.P. Morgan, and Amazon have recently implemented strict policies, including prohibiting or limiting the usage of ChatGPT within their organizations to mitigate potential security risks.
Can your solution be used across various departments in my organization?
Yes, our solution can be tailored to the needs of different departments, such as marketing, finance, and HR. Each department can manage and create prompts tailored to their specific tasks, enhancing productivity and ensuring alignment with organizational goals.
How does your solution ensure that content generated by AI is relevant to my organization?
We leverage techniques like in-context learning, combining foundational AI models with your own data in the form of embeddings. This helps enhance the accuracy of AI responses and ensures the generated content aligns with your organizational goals and objectives.
What kind of support does your SaaS solution provide for customization and integration?
We offer professional services to help you integrate our solution with your existing systems and customize it for specific tasks. Our team is here to work backward from your needs and ensure the technology is tailored to your evolving requirements.
Does your solution require extensive knowledge of machine learning or AI?
No, our SaaS Solution is designed to be user-friendly and does not require extensive knowledge of machine learning or AI. You can easily tailor and apply Generative AI to your specific business use cases with our intuitive interface.
How does your solution integrate with my existing systems and processes?
In addition to an intuitive user interface with a rich set of features, our solution offers an API designed to integrate with your existing systems and processes seamlessly. By taking this approach, we aim to minimize friction and accelerate adoption among your application users.
How does the ZenGuard AI platform ensure the security of my enterprise data?
Our solution adheres to strict enterprise security standards, implementing measures like compliance checks for PII, PCI, PHI, and other (configurable) critical information specific to your enterprise. We also ensure data encryption at rest and in transit, access controls, and audit trails for compliance. ZenGuard AI does not have access to your data as it resides on a data plane owned by the customer with their own access keys on the cloud provider of choice.
How does your solution compare to others on the market?
Our solution stands out due to its focus on enterprise security, compliance, and contextualization to your own data. We are also agnostic to foundation models, allowing you to leverage the best model suitable for your use case rather than being locked into a single provider. Our solution can be deployed on any major cloud provider of choice (AWS, Azure, and GCP) based on where your application and data reside.
How can I get started with generative AI in my enterprise?
We offer workshops to introduce generative AI and its use cases, hands-on sessions aimed at automating common tasks, and interactive sessions to identify relevant use cases for your enterprise, including creating a roadmap. You can find more details here.
Can I try your solution before making a commitment?
Yes, we offer a trial period where you can try out our SaaS solution and evaluate its capabilities for your enterprise. This allows you to assess its value and make an informed decision before making a commitment.